Privacy Policy

The Joy & Resilience Practice

Effective Date: March 2026

The Joy & Resilience Practice respects your privacy and is committed to protecting any personal information you provide while using this website.

Information We May Collect

When you interact with this website, we may collect:

  • Name

  • Email address

  • Contact information

  • Information submitted through forms or booking systems

This information is only collected when you voluntarily provide it.

How Your Information Is Used

Your information may be used to:

  • Respond to inquiries

  • Provide coaching services or program information

  • Send updates about workshops, resources, or offerings

  • Improve the website experience

We do not sell, rent, or trade personal information.

Website Analytics

This website may use basic analytics tools (such as website traffic monitoring) to understand how visitors use the site. These tools collect anonymous usage data and do not personally identify visitors.

Third-Party Services

If you book services or subscribe to updates, third-party tools (such as email or scheduling platforms) may collect and store your information securely.

Data Security

We take reasonable steps to protect personal information, but no online system can guarantee complete security.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request removal from communications

Contact

If you have questions about this policy, please contact:

The Joy & Resilience Practice
Annapolis Valley, Nova Scotia, Canada

Cancellation & Refund Policy

The Joy & Resilience Practice

Effective Date: March 2026

The Joy & Resilience Practice values the time and commitment of both clients and participants.

Coaching Sessions

  • Coaching sessions may be rescheduled with 24 hours notice.

  • Cancellations made with less than 24 hours notice may not be refunded.

Workshops & Events

  • Workshop registrations may be refunded if cancellation occurs 48 hours before the event.

  • After that time, refunds may not be available, but registration may be transferred to a future event when possible.

Missed Appointments

Missed sessions without notice may be considered completed and may not be refunded.

Exceptions may be made for unexpected circumstances at the discretion of The Joy & Resilience Practice.